Returns & Exchanges
At Mazer Appliance, we stand behind our products and offer a 30-day return window for most home appliances to ensure your complete satisfaction. If your purchase does not meet your expectations, we are committed to making the exchange or refund process as seamless as possible.
Verify Eligibility
Ensure your appliance is in its original packaging, unused, and within the 30-day window from the date of delivery.
Initiate a Request
Contact our support team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.
Schedule Pickup or Shipping
For large appliances, we will coordinate a professional pickup; for smaller items, please use the provided prepaid shipping label.
Inspection and Refund
Once our technicians inspect the returned unit for quality assurance, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing